Pet Portrait Illustration with Favourite Things

After purchasing this item with the selected print type, please email me at info@megpotterillustrations.co.uk (or contact via my Facebook/Instagram pages) with the following information:

• A photograph(s) of the petyou would like drawn.
• A description or photograph of 10 to 20 items to be illustrated around the portrait.

I will work closely with you throughout the process, sending numerous sketches in order to ensure that you are happy with the final illustration before printing and posting. If you have any questions about the required information, please email me.

If you have changed your mind about a purchase or are dissatisfied with a product for any reason, please let me know so we can discuss refunding or replacing the item. Please note that a full refund cannot be provided once a personalised illustration has already been started or completed. However, a partial refund may be possible depending on the circumstances. 

If an item is received damaged, I will gladly print and post a replacement.

Custom orders will be completed and posted within 4 to 5 weeks of ordering. 

Delivery times may vary depending on the current period/time of year. Therefore, if you require your order for a specific date, please get in touch. I may be able to 'fast-track' your order, although this is not always guaranteed. 

For UK customers: Prints are posted First Class via Royal Mail and should arrive within 1-3 business days after dispatch. Please allow at least 5 business days.

For international customers: Prints are posted International Standard via Royal Mail and should arrive within 6-7 working days after dispatch.